Explore a Career with Vern Eide Motorcars Inc

Explore a Career with Vern Eide Motorcars Inc

Sales Consultant - Mitchell SD

Mitchell, SD
 

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Our Customer Service Representatives are responsible for creating exceptional experiences for our service drive guests. If you a a friendly, motivated person seeking a new career, we want to talk to you!

Vern Eide of Mitchell offers a competitive pay plan along with a full benefit package including Medical, Dental, Vision, Life, 401(k) and much more!

Responsibilities and Duties

  • Greet customers and assist them with any inquiries
  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
  • Determine automotive problems and services by listening to customer's description of symptoms, conducting inspections, performing vehicle walk around, taking test drives, checking vehicle maintenance records and examining service schedules
  • Prioritize required services and ask for follow-up on future service considerations
  • Maintains customer report by keeping customer informed on completion times, service expenses, possible changes, work performed and repair order charges
  • Spend quality time building relationships with customers and maintain high customer satisfaction standards
  • Schedule appointments and obtain customer and vehicle data prior to arrival when possible.
  • Advise customers on the care and maintenance of their vehicles in accordance with manufacturers’ specifications
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

Job Type: Full-time

 

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Sales Consultant - Mitchell SD