Sales Consultant - Mitchell SD
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Our Customer Service Representatives are responsible for creating exceptional experiences for our service drive guests. If you a a friendly, motivated person seeking a new career, we want to talk to you!
Vern Eide of Mitchell offers a competitive pay plan along with a full benefit package including Medical, Dental, Vision, Life, 401(k) and much more!
Responsibilities and Duties
- Greet customers and assist them with any inquiries
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
- Determine automotive problems and services by listening to customer's description of symptoms, conducting inspections, performing vehicle walk around, taking test drives, checking vehicle maintenance records and examining service schedules
- Prioritize required services and ask for follow-up on future service considerations
- Maintains customer report by keeping customer informed on completion times, service expenses, possible changes, work performed and repair order charges
- Spend quality time building relationships with customers and maintain high customer satisfaction standards
- Schedule appointments and obtain customer and vehicle data prior to arrival when possible.
- Advise customers on the care and maintenance of their vehicles in accordance with manufacturers’ specifications
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
Job Type: Full-time